# How Lyra Health uses Assembled

**$500k**: “saving a whopping $500k in the first year”

As published on [assembled.com](https://www.assembled.com/case-study/lyra-health). Captured by usedby on 2026-10-08.

- Company: [Lyra Health](https://www.usedby.ai/companies/lyra-health.md)
- Tool: [Assembled](https://www.usedby.ai/tools/assembled.md)
- Teams: Care Navigation Team, Workforce Management

## What the story says

Lyra Health's workforce management team uses Assembled to forecast and schedule for its Care Navigation Team of over 100 agents, replacing manual Google Sheets work. They also use its Case Lifecycle data model to track each interaction in a case across clinical and non-clinical teams.

Summary written by usedby from the source page, in English. The figures are those of Assembled and Lyra Health, not ours.

> With all these changes, the cost per member for providing care has reduced from $240 to $130 per thousand members, saving a whopping $500k in the first year.

- **1.1%**: “reducing error rates to just 1.1%”
- **$240 to $130**: “the cost per member for providing care has reduced from $240 to $130 per thousand members”

> We looked at NICE, Playvox, and others, and none lived up to what Assembled was able to offer from a service standpoint, the speed of implementation, or the cost efficiencies we were able to get.
>
> Jonathon Hikade, WFM Analyst

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure $500k is printed word for word on the page, near the name of Lyra Health.
- Checked: the passage quoted above is copied word for word from the page, near the name of Lyra Health.
- Checked: each number in our summary is printed on the page.
- Checked: Lyra Health uses Assembled. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/lyra-health-assembled · How we check: https://www.usedby.ai/methodology