# How Macy's uses H2O.ai

As published on [h2o.ai](https://h2o.ai/case-studies/macy-s-h2o). Captured by usedby on 2026-10-29.

- Company: [Macy's](https://www.usedby.ai/companies/macy-s.md)
- Tool: [H2O.ai](https://www.usedby.ai/tools/h2o-ai.md)
- Industry: [Retail](https://www.usedby.ai/companies/industry/retail-offline-omnichannel.md)
- Teams: Advanced Analytics, Marketing Optimization

## The use case: how Macy's deploys H2O.ai

Macy's uses H2O-3 to build predictive models much faster, so it can find short-lived patterns and act on them quickly to increase sales and customer satisfaction.

Summary written by usedby from the source page, in English. The figures are those of H2O.ai and Macy's, not ours.

> If Macy's could take the model building process from weeks to days or even hours, they could find patterns that they could use this week or even for just a few days to increase sales or increase customer satisfaction.

> With H2O we are able to build models quickly so we can find patterns that we can use right away
>
> Daqing Zhao, Director, Advanced Analytics

Source: [h2o.ai](https://h2o.ai/case-studies/macy-s-h2o), captured 2026-10-29.

## Other AI tools used by Macy's

- [Movable Ink](https://www.usedby.ai/tools/movable-ink.md) — Confirmed
- [Miro](https://www.usedby.ai/tools/miro.md) — Observed
- [SentinelOne](https://www.usedby.ai/tools/sentinelone.md) — Observed
- [Torq](https://www.usedby.ai/tools/torq.md) — Observed

## Other companies using H2O.ai

- [ADP](https://www.usedby.ai/companies/adp.md) — Confirmed
- [AES](https://www.usedby.ai/companies/aes.md) — Confirmed
- [AT&T](https://www.usedby.ai/companies/att.md) — Confirmed
- [Acordo Certo](https://www.usedby.ai/companies/acordo-certo.md) — Confirmed
- [Airvantage](https://www.usedby.ai/companies/airvantage.md) — Confirmed
- [ArmadaHealth](https://www.usedby.ai/companies/armadahealth.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-29.

- Checked: the passage quoted above is copied word for word from the page, near the name of Macy's.
- Checked: each number in our summary is printed on the page.
- Checked: Macy's uses H2O.ai. Confirmed line. Latest check across sources: 2026-11-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/macy-s-h2o-ai · How we check: https://www.usedby.ai/methodology