# How Medbelle uses Synthflow

**60%** Increase in scheduling efficiency

As published on [synthflow.ai](https://synthflow.ai/customer-stories/inbound-calls). Captured by usedby on 2026-10-10.

- Company: [Medbelle](https://www.usedby.ai/companies/medbelle.md)
- Tool: [Synthflow](https://www.usedby.ai/tools/synthflow.md)
- Industry: [Hospitals & Care Providers](https://www.usedby.ai/companies/industry/hospitals-care-providers.md)

## The use case: how Medbelle deploys Synthflow

Medbelle uses Synthflow's AI voice assistant to handle inbound patient calls, answer frequently asked questions, qualify patient needs and book appointments in consultants' calendars, including outside office hours.

Summary written by usedby from the source page, in English. The figures are those of Synthflow and Medbelle, not ours.

> By pre-qualifying patient needs accurately before scheduling, the AI assistant helped increase the number of qualified appointments.

- **30%**: “30% Reduction in No-show Rates”
- **25%**: “25% Better Patient Satisfaction Scores”

> The AI assistant has dramatically improved how we manage our schedules. Our consultants can now focus on patient care without being bogged down by administrative tasks.
>
> Leander De Laporte, CEO of Medbelle

Source: [synthflow.ai](https://synthflow.ai/customer-stories/inbound-calls), captured 2026-10-10.

## Other companies using Synthflow

- [Aizee](https://www.usedby.ai/companies/aizee.md) — Confirmed
- [Freshworks](https://www.usedby.ai/companies/freshworks.md) — Confirmed
- [Kleindienst Group](https://www.usedby.ai/companies/kleindienst-group.md) — Confirmed
- [Niagara Region Transit](https://www.usedby.ai/companies/niagara-region-transit.md) — Confirmed
- [Peak Demand](https://www.usedby.ai/companies/peak-demand.md) — Confirmed
- [Smartcat](https://www.usedby.ai/companies/smartcat.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-10.

- Checked: the figure 60% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Medbelle.
- Checked: Medbelle uses Synthflow. Confirmed line. Latest check across sources: 2026-10-16.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/medbelle-synthflow · How we check: https://www.usedby.ai/methodology