# How Mediafly uses Glean

**90%**: “Results include 90% company-wide adoption, nine connected MCP servers, and reduced IT interruptions.”

As published on [glean.com](https://www.glean.com/resources/customer-stories/mediafly). Captured by usedby on 2026-10-07.

- Company: [Mediafly](https://www.usedby.ai/companies/mediafly.md)
- Tool: [Glean](https://www.usedby.ai/tools/glean.md)
- Teams: sales, CX, support, enablement, engineering, IT

## What the story says

Mediafly uses Glean for enterprise search across its scattered internal tools, which reduced repetitive questions in Slack. It also built workflow-specific agents for CX, sales, and support that update Salesforce, draft outreach emails, and triage tickets, and uses Glean to draft content and communications.

Summary written by usedby from the source page, in English. The figures are those of Glean and Mediafly, not ours.

> Mediafly adopted Glean to unify scattered knowledge after acquisitions and reduce reliance on Slack-based questions. The company uses enterprise search, workflow-specific agents, and unified content drafting across sales, CX, support, and enablement.

- **50%**: “50% weekly time savings across Mediafly's IT team”
- **9**: “9 MCP servers connected”
- **20 minute**: “20 minute turnarounds on PR code reviews & fixes”

> Glean has become a strategic operating layer for me, not just a search tool. It helps me pull together context quickly and spend more time on judgment instead of hunting for information.
>
> Ben Preston, Chief Product Officer

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 90% is printed word for word on the page, near the name of Mediafly.
- Checked: the passage quoted above is copied word for word from the page, near the name of Mediafly.
- Checked: Mediafly uses Glean. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mediafly-glean · How we check: https://www.usedby.ai/methodology