# How Mike's Bikes uses Jotform

As published on [jotform.com](https://www.jotform.com/customer-stories/mikes-bikes/). Captured by usedby on 2026-10-13.

- Company: [Mike's Bikes](https://www.usedby.ai/companies/mike-s-bikes.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)
- Industry: [Retail](https://www.usedby.ai/companies/industry/retail-offline-omnichannel.md)
- Teams: Marketing, Sales, Human Resources

## What the story says

Mike's Bikes uses Jotform to replace paper test ride safety waivers with digital forms and e-signatures, usable in-store and offline on mobile devices during trail rides. Submitted customer information is automatically saved to Trello through an integration for sales follow-up.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Mike's Bikes, not ours.

> Mike’s Bikes was able to significantly improve sales by integrating Jotform with Trello to automatically track customer information and facilitate follow-up outreach.

> Now that we are using online forms with Jotform, people are more willing to do test rides.
>
> Justin Lamb, Director of Marketing

Source: [jotform.com](https://www.jotform.com/customer-stories/mikes-bikes/), captured 2026-10-13.

## What usedby checked

We compared the story with its live page on 2026-10-13.

- Checked: the passage quoted above is copied word for word from the page, near the name of Mike's Bikes.
- Checked: Mike's Bikes uses Jotform. Confirmed line. Latest check across sources: 2026-10-13.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mike-s-bikes-jotform · How we check: https://www.usedby.ai/methodology