# How Mimecast uses UserGems

**$18M**: “generated 276 sales opportunities worth over $18M in new business pipeline”

As published on [usergems.com](https://www.usergems.com/customers/mimecast). Captured by usedby on 2026-10-08.

- Company: [Mimecast](https://www.usedby.ai/companies/mimecast.md)
- Tool: [UserGems](https://www.usedby.ai/tools/usergems.md)
- Industry: [Cybersecurity](https://www.usedby.ai/companies/industry/cybersecurity.md)
- Teams: Marketing, BDR, Sales, Customer Success

## What the story says

Mimecast uses UserGems to automatically detect when customer champions change jobs, create new CRM records for them at their new companies, and route them to the right sequence and owner. BDRs use the leads to book meetings, and Customer Success is alerted when a key contact leaves a customer account.

Summary written by usedby from the source page, in English. The figures are those of UserGems and Mimecast, not ours.

> Within eight months of using UserGems, Mimecast:

- **20X**: “20X more meetings booked than other pipeline generation channels”
- **276**: “In total, generated 276 sales opportunities worth over $18M in new business pipeline”

> Our reps were spending so much time on research and manual work
>
> Tammy Bernberg, Growth Marketing Manager

> Gem-E picked up this signal, found the buyer, added them to an automated cadence and sent. So our BDR got the meeting booked after the second email.
>
> Tammy Bernberg, Growth Marketing Manager

> Our BDRs save hours on their research steps. They don't have to monitor their full TAM or check five different tools - Gem-E is doing all that for them,
>
> Tammy Bernberg, Growth Marketing Manager

> UserGems not only automated the process, but it also made the data better. It also surfaced more people that left companies than the other tools,
>
> Kory Himmer, Director of Marketing Analytics

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure $18M is printed word for word on the page, near the name of Mimecast.
- Checked: the passage quoted above is copied word for word from the page, near the name of Mimecast.
- Checked: Mimecast uses UserGems. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mimecast-usergems · How we check: https://www.usedby.ai/methodology