# How MIMIT Health uses Agentforce

As published on [salesforce.com](https://www.salesforce.com/customer-stories/mimit-health/). Captured by usedby on 2026-11-14.

- Company: [MIMIT Health](https://www.usedby.ai/companies/mimit-health.md)
- Tool: [Agentforce](https://www.usedby.ai/tools/agentforce.md)
- Teams: care teams

## The use case: how MIMIT Health deploys Agentforce

MIMIT Health uses Agentforce to capture patient details, validate insurance, and schedule visits during onboarding. It also answers patient FAQs using unified records and knowledge articles, and triggers follow-ups based on care milestones, while Slack channels connect care teams.

Summary written by usedby from the source page, in English. The figures are those of Agentforce and MIMIT Health, not ours.

> Agentforce captures patient details, validates insurance, and schedules visits while Slack channels connect care teams with full context and next steps.

> Every patient has a private Slack channel. We can invoke Slackbot directly in it, ask for a summary of the patient's medical history, and share that update to the entire care team at once. That’s medicine at the speed of life.
>
> Dr. Paramjit “Romi” Chopra, President and CEO, MIMIT Health

Source: [salesforce.com](https://www.salesforce.com/customer-stories/mimit-health/), captured 2026-11-14.

## Other companies using Agentforce

- [1-800Accountant](https://www.usedby.ai/companies/1-800accountant.md) — Confirmed
- [Accenture](https://www.usedby.ai/companies/accenture.md) — Confirmed
- [Aflac Japan](https://www.usedby.ai/companies/aflac-japan.md) — Confirmed
- [Bionic](https://www.usedby.ai/companies/bionic.md) — Confirmed
- [CVS Health](https://www.usedby.ai/companies/cvs-health.md) — Confirmed
- [Endress+Hauser](https://www.usedby.ai/companies/endress-hauser.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-14.

- Checked: the passage quoted above is copied word for word from the page, near the name of MIMIT Health.
- Checked: MIMIT Health uses Agentforce. Confirmed line. Latest check across sources: 2026-11-14.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mimit-health-agentforce · How we check: https://www.usedby.ai/methodology