# How Mindbody uses Scribe

**40%**: “Mindbody creates customer training materials 40% faster”

As published on [scribe.com](https://scribe.com/customers/mindbody). Captured by usedby on 2026-10-04.

- Company: [Mindbody](https://www.usedby.ai/companies/mindbody.md)
- Tool: [Scribe](https://www.usedby.ai/tools/scribe.md)
- Industry: [HealthTech & Digital Health](https://www.usedby.ai/companies/industry/healthtech-digital-health.md)
- Teams: Strategic Accounts, Implementation

## What the story says

Mindbody's Strategic Accounts and implementation teams use Scribe to build personalized onboarding and training content for customers. They pull from a library of step-by-step guides and assemble them into customized Pages for each customer.

Summary written by usedby from the source page, in English. The figures are those of Scribe and Mindbody, not ours.

> With Scribe, Mindbody creates customer training materials 40% faster — giving their team valuable time back to focus on what matters most: building deeper relationships with customers.

- **28%**: “Mindbody has seen a 28% increase in customer satisfaction when they use Scribe to help implement new strategic accounts.”
- **2x**: “Mindbody customers view Scribes 2x as often as they viewed past video trainings.”
- **200**: “Mindbody now has a library of 200 Scribe guides, outlining key features of the Mindbody platform, that a team member can pull from and customize to fit an individual customer.”

> Scribe has meaningfully improved how we train and document customer workflows. It’s reduced the time it takes to onboard new customers and made it easier for them to self-serve when they’re learning the Mindbody tools. It’s helped us maintain speed and consistency as we scale.
>
> Josh Didion, Senior Director Strategic Accounts

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure 40% is printed word for word on the page, near the name of Mindbody.
- Checked: the passage quoted above is copied word for word from the page, near the name of Mindbody.
- Checked: Mindbody uses Scribe. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mindbody-scribe · How we check: https://www.usedby.ai/methodology