# How Mindtools Kineo uses Mindset

**Nearly 20,000**: “Nearly 20,000 learners”

As published on [mindset.ai](https://www.mindset.ai/library/case-studies/mindtools-kineo). Captured by usedby on 2026-10-04.

- Company: [Mindtools Kineo](https://www.usedby.ai/companies/mindtools-kineo.md)
- Tool: [Mindset](https://www.usedby.ai/tools/mindset.md)
- Industry: [EdTech & E-learning](https://www.usedby.ai/companies/industry/edtech-e-learning.md)
- Teams: Learning & Development

## What the story says

Mindtools Kineo built Ask M: Coach, an AI coaching agent grounded in its management and leadership content library, on the Mindset stack. One agent configuration serves its web Content Hub, a mobile app and the Skills Accelerator, with each client organisation's content entitlements enforced per session.

Summary written by usedby from the source page, in English. The figures are those of Mindset and Mindtools Kineo, not ours.

> Mindtools Kineo's 3,000-item content library is a core part of its value, but when a manager needs coaching between meetings, that same library becomes a blocker: too much content, too hard to find, at exactly the wrong moment.

- **73,000+**: “73,000+ coaching messages”
- **200+**: “GDPR compliance and prompt-injection protection across 200+ client organisations”

> We needed a toolkit that gave us the flexibility to deploy and integrate in different ways across web, mobile, and new products. It had to be something our product and content teams could run directly after implementation, not something that created a permanent engineering dependency. We built the agent experiences we needed, our non-technical teams run the day-to-day, and engineering supported with implementation so the core platform roadmap was not sacrificed.
>
> Michaela Heigl, Executive Director Performance Enablement Solutions

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure Nearly 20,000 is printed word for word on the page, near the name of Mindtools Kineo.
- Checked: the passage quoted above is copied word for word from the page, near the name of Mindtools Kineo.
- Checked: Mindtools Kineo uses Mindset. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mindtools-kineo-mindset · How we check: https://www.usedby.ai/methodology