# How Miro uses Zapier

**93%**: “Participation went from 50% to 93%.”

As published on [zapier.com](https://zapier.com/customer-stories/miro). Captured by usedby on 2026-10-04.

- Company: [Miro](https://www.usedby.ai/companies/miro.md)
- Tool: [Zapier](https://www.usedby.ai/tools/zapier.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: People Operations

## What the story says

Miro's People Operations team uses Zapier with Slack, Google Sheets and Workday to automate the engineering peer feedback cycle, covering nominations, review collection and delivery of AI-generated summaries. They also built a structured onboarding path linking new hires and their managers.

Summary written by usedby from the source page, in English. The figures are those of Zapier and Miro, not ours.

> Participation went from 50% to 93%. Reviews went from roughly 400 to over 1,600.

- **1,600**: “Reviews went from roughly 400 to over 1,600.”
- **10%**: “Every day they sent a nudge, participation jumped roughly 10%.”

> The results definitely exceeded where we were at, moving from 43% to 93% was a great accomplishment.
>
> Nick Krekis, AI Program Manager

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure 93% is printed word for word on the page, near the name of Miro.
- Checked: the passage quoted above is copied word for word from the page, near the name of Miro.
- Checked: Miro uses Zapier. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/miro-zapier · How we check: https://www.usedby.ai/methodology