# How MonsterTires uses Tidio

**30%**: “30% of specialist time reclaimed”

As published on [tidio.com](https://www.tidio.com/customers/monster-tires/), March 2026. Captured by usedby on 2026-10-09.

- Company: [MonsterTires](https://www.usedby.ai/companies/monstertires.md)
- Tool: [Tidio](https://www.usedby.ai/tools/tidio.md)
- Teams: Sales, Support

## What the story says

Monster Tires uses Tidio's AI agent and automated flows on its WooCommerce website to handle "Request a Quote" inquiries and routine shopping questions, handing off summarized customer information to sales reps. This reduces the time sales specialists spend on routine quote phone calls.

Summary written by usedby from the source page, in English. The figures are those of Tidio and MonsterTires, not ours.

> 30% of specialist time reclaimed: Automated "Request a Quote" flow eliminated routine quote calls, freeing specialists for complex technical consultations

- **44%**: “44% bot engagement rate”
- **26.23%**: “26.23% contact conversion rate”
- **15 minutes**: “The "Request a Quote" workflow took just 15 minutes to build”
- **One-third**: “One-third of website visitors now use the automated quote flow instead of requiring phone support from a sales specialist.”

> The configurable workflow capabilities of Tidio are fantastic! We've already built multiple customer interaction, Q&A flows that have helped reduce the time spent by our sales and support staff. I was dead impressed by how easy their system was to install and roll out in our WooCommerce & WordPress environment.
>
> Karl Sand, Marketing and Sales Manager at Monster Tires

Source: [tidio.com](https://www.tidio.com/customers/monster-tires/), captured 2026-10-09.

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 30% is printed word for word on the page, near the name of MonsterTires.
- Checked: the passage quoted above is copied word for word from the page, near the name of MonsterTires.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: MonsterTires uses Tidio. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/monster-tires-tidio · How we check: https://www.usedby.ai/methodology