# How Mutual of Omaha uses Humanly

**5.39 hours**: “Average response time dropped to just 5.39 hours”

As published on [humanly.io](https://www.humanly.io/case-studies/mutual-of-omaha). Captured by usedby on 2026-10-03.

- Company: [Mutual of Omaha](https://www.usedby.ai/companies/mutual-of-omaha.md)
- Tool: [Humanly](https://www.usedby.ai/tools/humanly.md)
- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)

## What the story says

Mutual of Omaha uses Humanly's automated interviews to screen frontline candidates, replacing manual recruiter phone screens. Candidates complete short interviews on their own time, and the tool integrates with Workday.

Summary written by usedby from the source page, in English. The figures are those of Humanly and Mutual of Omaha, not ours.

> Manual phone screening stretched time-to-screen to as long as five days, delaying candidate progress.

- **67.73%**: “A 67.73% completion rate ensured more candidates made it through screening.”

> It’s just a huge time saver. Candidates can complete the phone screen on their own time instead of having to schedule a specific slot. It’s been a very efficient process for us.
>
> Mandy Campbell, Senior Recruiter

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 5.39 hours is printed word for word on the page, near the name of Mutual of Omaha.
- Checked: the passage quoted above is copied word for word from the page, near the name of Mutual of Omaha.
- Checked: Mutual of Omaha uses Humanly. Confirmed line. Latest check across sources: 2026-10-03.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/mutual-of-omaha-humanly · How we check: https://www.usedby.ai/methodology