# How National Ability Center uses Agentforce

As published on [salesforce.com](https://www.salesforce.com/customer-stories/national-ability-center-jamie-starr-interview/). Captured by usedby on 2026-11-15.

- Company: [National Ability Center](https://www.usedby.ai/companies/national-ability-center.md)
- Tool: [Agentforce](https://www.usedby.ai/tools/agentforce.md)
- Industry: [Non-profit & NGO](https://www.usedby.ai/companies/industry/non-profit-ngo.md)
- Teams: Marketing

## The use case: how National Ability Center deploys Agentforce

The National Ability Center uses Agentforce to give parents, veterans, and adults with disabilities clear answers about enrollment details, so staff have more time for the people arriving that day.

Summary written by usedby from the source page, in English. The figures are those of Agentforce and National Ability Center, not ours.

> If a parent, veteran, disabled adult — every person we serve — can get clear answers about enrollment details from Agentforce, our staff has more time to focus on the people coming in that day for a life-changing experience.

> If a parent, veteran, disabled adult — every person we serve — can get clear answers about enrollment details from Agentforce, our staff has more time to focus on the people coming in that day for a life-changing experience.
>
> Jamie Starr, Marketing Director, National Ability Center

Source: [salesforce.com](https://www.salesforce.com/customer-stories/national-ability-center-jamie-starr-interview/), captured 2026-11-15.

## Agentforce users in Non-profit & NGO

- [Good360](https://www.usedby.ai/companies/good360.md) — Observed

## What usedby checked

We compared the story with its live page on 2026-11-15.

- Checked: the passage quoted above is copied word for word from the page, near the name of National Ability Center.
- Checked: National Ability Center uses Agentforce. Confirmed line. Latest check across sources: 2026-11-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/national-ability-center-agentforce · How we check: https://www.usedby.ai/methodology