# How National Highways uses ThoughtSpot

**~10 Secs** Time to insight generation (down from 5 days)

As published on [thoughtspot.com](https://www.thoughtspot.com/resources/case-study/national-highways). Captured by usedby on 2026-10-31.

- Company: [National Highways](https://www.usedby.ai/companies/national-highways.md)
- Tool: [ThoughtSpot](https://www.usedby.ai/tools/thoughtspot.md)
- Teams: Data Architecture Engineering, Digital Services, Network Data Analysis and Intelligence, regional managers, on-road engineers, safety analysts

## The use case: how National Highways deploys ThoughtSpot

National Highways uses ThoughtSpot as a search-based self-service analytics interface on top of a Databricks data lakehouse, so non-technical staff can query incident logs, asset data and road safety data without writing code. It also powers an interactive liveboard for the Road Safety Report.

Summary written by usedby from the source page, in English. The figures are those of ThoughtSpot and National Highways, not ours.

> Simple requests required complex SQL scripts, causing ~5-day delays for basic follow-ups. Critical control room reports were delivered quarterly, leaving leadership with lagging insights.

> We come from an organisation typically made up of on-road engineers and technical operational teams. Being able to get usable data into anyone's hands in the organisation in an easy to query & easy to understand way has been amazing. We wouldn't have been able to do that in any other tool.
>
> Andre Conway, Lead Data Architect, Data Architecture Engineering Team

Source: [thoughtspot.com](https://www.thoughtspot.com/resources/case-study/national-highways), captured 2026-10-31.

## Other companies using ThoughtSpot

- [Act-On](https://www.usedby.ai/companies/act-on.md) — Confirmed
- [Austin Capital Bank](https://www.usedby.ai/companies/austin-capital-bank.md) — Confirmed
- [Canadian Tire](https://www.usedby.ai/companies/canadian-tire.md) — Confirmed
- [CarTrawler](https://www.usedby.ai/companies/cartrawler.md) — Confirmed
- [Chick-fil-A](https://www.usedby.ai/companies/chick-fil-a.md) — Confirmed
- [Clerri](https://www.usedby.ai/companies/clerri.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-31.

- Checked: the figure ~10 Secs is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of National Highways.
- Checked: National Highways uses ThoughtSpot. Confirmed line. Latest check across sources: 2026-10-31.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/national-highways-thoughtspot · How we check: https://www.usedby.ai/methodology