# How National RV Training Academy (NRVTA) uses Tidio

**94%** of conversations resolved by Lyro without human

As published on [tidio.com](https://www.tidio.com/customers/nrvta/), March 2026. Captured by usedby on 2026-10-09.

- Company: [National RV Training Academy (NRVTA)](https://www.usedby.ai/companies/national-rv-training-academy-nrvta.md)
- Tool: [Tidio](https://www.usedby.ai/tools/tidio.md)
- Industry: [EdTech & E-learning](https://www.usedby.ai/companies/industry/edtech-e-learning.md)

## The use case: how National RV Training Academy (NRVTA) deploys Tidio

The academy uses Lyro AI Agent on its website live chat to automatically answer prospective and current students' questions about its RV technician training programs. The AI was fed website content as its knowledge base, so advisors can focus on complex enrollment conversations.

Summary written by usedby from the source page, in English. The figures are those of Tidio and National RV Training Academy (NRVTA), not ours.

> 94% Resolution Rate: Lyro successfully resolves 94% of conversations independently, handling student inquiries without requiring human intervention – allowing advisors to focus on complex enrollment discussions.

- **96%**: “96% Answer Rate: An impressive 96% of all visitor questions receive accurate answers from Lyro, demonstrating the effectiveness of the comprehensive knowledge base.”
- **3.83**: “3.83 CSAT Score: Students rate their Lyro live chat experience at 3.83 out of 5, reflecting solid satisfaction with the AI-powered support.”

## Other companies using Tidio

- [ADT Security](https://www.usedby.ai/companies/adt-security.md) — Confirmed
- [Adjoe](https://www.usedby.ai/companies/adjoe.md) — Confirmed
- [Axioma](https://www.usedby.ai/companies/axioma.md) — Confirmed
- [Bella Sante](https://www.usedby.ai/companies/bella-sante.md) — Confirmed
- [Blue Bombers](https://www.usedby.ai/companies/blue-bombers.md) — Confirmed
- [Borrowell](https://www.usedby.ai/companies/borrowell.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 94% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of National RV Training Academy (NRVTA).
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: National RV Training Academy (NRVTA) uses Tidio. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/national-rv-training-academy-nrvta-tidio · How we check: https://www.usedby.ai/methodology