# How NCS Group uses Paradox

**26%** decrease in interview cancellations

As published on [paradox.ai](https://www.paradox.ai/case-studies/ncs-group). Captured by usedby on 2026-10-09.

- Company: [NCS Group](https://www.usedby.ai/companies/ncs-group.md)
- Tool: [Paradox](https://www.usedby.ai/tools/paradox.md)
- Industry: [IT Services & System Integration](https://www.usedby.ai/companies/industry/it-services-system-integration.md)
- Teams: Talent Acquisition

## The use case: how NCS Group deploys Paradox

NCS Group uses Paradox's conversational AI, integrated with SAP SuccessFactors, to handle interview scheduling for candidates. This replaces manual scheduling work done by contracted staff and frees recruiters from manual hiring tasks.

Summary written by usedby from the source page, in English. The figures are those of Paradox and NCS Group, not ours.

> By integrating Paradox alongside SAP SuccessFactors, NCS Group is able to leverage conversational AI as a 24/7 hiring assistant for recruiters — eliminating manual hiring tasks and converting candidates at a much quicker pace.

- **24,000**: “Since Paradox, NCS Group has processed more than 24,000 candidate applications.”

## Other companies using Paradox

- [7-Eleven](https://www.usedby.ai/companies/7-eleven.md) — Confirmed
- [Ace Hardware](https://www.usedby.ai/companies/ace-hardware.md) — Confirmed
- [Advantage Solutions](https://www.usedby.ai/companies/advantage-solutions.md) — Confirmed
- [Altice USA](https://www.usedby.ai/companies/altice-usa.md) — Confirmed
- [American Tire Distributors](https://www.usedby.ai/companies/american-tire-distributors.md) — Confirmed
- [Autism Learning Partners](https://www.usedby.ai/companies/autism-learning-partners.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 26% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of NCS Group.
- Checked: NCS Group uses Paradox. Confirmed line. Latest check across sources: 2026-10-19.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ncs-group-paradox · How we check: https://www.usedby.ai/methodology