# How Needle uses Bland AI

**$1M**: “resulting in nearly $1M in savings every single year”

As published on [bland.ai](https://www.bland.ai/customers/needle). Captured by usedby on 2026-10-04.

- Company: [Needle](https://www.usedby.ai/companies/needle.md)
- Tool: [Bland AI](https://www.usedby.ai/tools/bland-ai.md)
- Teams: Operations

## What the story says

Needle, a startup that helps patients find out-of-stock medications, uses Bland's API to run an automated outbound calling pipeline that phones pharmacies, navigates their IVR menus, and collects structured data such as medication dosage, form, and quantity.

Summary written by usedby from the source page, in English. The figures are those of Bland AI and Needle, not ours.

> At their current volume, handling all 60,000 monthly calls with human agents would cost roughly $1.2M per year. With Bland handling 81% of those monthly calls, that number drops significantly, resulting in nearly $1M in savings every single year.

- **92%**: “AI calls through Bland cost them 92% less than that.”
- **800,000**: “Since launch, the company has completed over 800,000 calls on Bland.”
- **48 hours**: “I got Bland up and running in production within just 48 hours”

> Our product wouldn't exist if we didn't have AI to do the calls. Full stop.
>
> Brennan Staheli, CEO

> Our product wouldn't exist without Bland. Full stop.
>
> Brennan Staheli, CEO

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure $1M is printed word for word on the page, near the name of Needle.
- Checked: the passage quoted above is copied word for word from the page, near the name of Needle.
- Checked: Needle uses Bland AI. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/needle-bland-ai · How we check: https://www.usedby.ai/methodology