# How Neighborly uses Paradox

**54%**: “Decreasing cost per hire by 54% with conversational AI.”

As published on [paradox.ai](https://www.paradox.ai/case-studies/neighborly). Captured by usedby on 2026-10-09.

- Company: [Neighborly](https://www.usedby.ai/companies/neighborly.md)
- Tool: [Paradox](https://www.usedby.ai/tools/paradox.md)

## What the story says

Neighborly, a home services franchisor, uses Paradox's Conversational ATS with an AI assistant named Maya to handle administrative hiring work such as screening and scheduling applicants. It also uses Traitify Assessments.

Summary written by usedby from the source page, in English. The figures are those of Paradox and Neighborly, not ours.

> Neighborly implemented a first of its kind conversational ATS, powered by an AI assistant named Maya, who automatically handles the administrative hiring work like screening and scheduling applicants.

- **81%**: “Neighborly's franchises have increased hires by 81% per week.”
- **9 minutes**: “Since implementing Maya, Neighborly has reduced time-to-schedule from 5 days to 9 minutes.”

## What usedby checked

We compared the story with its live page on 2026-10-09.

- Checked: the figure 54% is printed word for word on the page, near the name of Neighborly.
- Checked: the passage quoted above is copied word for word from the page, near the name of Neighborly.
- Checked: Neighborly uses Paradox. Confirmed line. Latest check across sources: 2026-10-09.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/neighborly-paradox · How we check: https://www.usedby.ai/methodology
