# How Netchex uses LlamaIndex

As published on [llamaindex.ai](https://www.llamaindex.ai/customers/netchex-more-efficient-hr-operations-with-llamaindex-powered-askhr-netchex-ai). Captured by usedby on 2026-10-07.

- Company: [Netchex](https://www.usedby.ai/companies/netchex.md)
- Tool: [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md)
- Teams: HR

## What the story says

Netchex built AskHR + Netchex AI, a retrieval-augmented generation assistant that answers employee HR questions from documents such as employee handbooks and benefit plans. It uses LlamaIndex for document ingestion, retrieval, citations, and semantic routing.

Summary written by usedby from the source page, in English. The figures are those of LlamaIndex and Netchex, not ours.

> Netchex chose LlamaIndex to power Netchex AI. The implementation used several key features of LlamaIndex:

> LlamaIndex was the clear choice for us due to its robustness and ability to quickly prototype and scale. It's been instrumental in moving the needle on our AI initiatives, particularly in RAG applications and laying the groundwork for more complex agent workflows. With LlamaIndex, we've been able to bring enterprise-grade AI capabilities to small and medium businesses in a remarkably short timeframe.
>
> Abhinav Agrawal, Chief Product and Technology Officer

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of Netchex.
- Checked: Netchex uses LlamaIndex. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/netchex-llamaindex · How we check: https://www.usedby.ai/methodology