# How New Wheel uses Jotform

**5000+** Processed service requests

As published on [jotform.com](https://www.jotform.com/customer-stories/new-wheel/). Captured by usedby on 2026-10-11.

- Company: [New Wheel](https://www.usedby.ai/companies/new-wheel.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)
- Industry: [Retail](https://www.usedby.ai/companies/industry/retail-offline-omnichannel.md)

## What the story says

New Wheel, an electric bike retailer with several locations in the San Francisco Bay Area, built a custom management app with Jotform Apps to standardize managerial tasks. It uses integrations with Google Sheets, Google Drive, Zapier and Stripe for data sharing and payment processing.

Summary written by usedby from the source page, in English. The figures are those of Jotform and New Wheel, not ours.

> To address these challenges, New Wheel adopted Jotform to power key business operations. The team built a custom management app using Jotform Apps, enabling them to standardize and streamline managerial tasks.

> As a business grows, it’s critical that things become simpler, and what Jotform has really helped us do is simplify everything as much as possible
>
> Karen Wiener, Co-owners, New Wheel

Source: [jotform.com](https://www.jotform.com/customer-stories/new-wheel/), captured 2026-10-11.

## What usedby checked

We compared the story with its live page on 2026-10-11.

- Checked: the figure 5000+ is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of New Wheel.
- Checked: New Wheel uses Jotform. Confirmed line. Latest check across sources: 2026-10-11.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/new-wheel-jotform · How we check: https://www.usedby.ai/methodology