# How NYSE uses BigPanda

As published on [bigpanda.io](https://www.bigpanda.io/customer/nyse-case-study/), March 2024. Captured by usedby on 2026-10-07.

- Company: [NYSE](https://www.usedby.ai/companies/nyse.md)
- Tool: [BigPanda](https://www.usedby.ai/tools/bigpanda.md)

## What the story says

NYSE uses BigPanda's AIOps tool to sift through large volumes of alerts and identify the underlying problems, so staff can spend time resolving issues instead of manual alert review.

Summary written by usedby from the source page, in English. The figures are those of BigPanda and NYSE, not ours.

> \[The AIOps tool\] saves us a lot of time and lets us focus on resolving problems instead of combing through thousands of alerts to find out what the problems are.

> \[AIOps\] saves us time, letting us focus on resolving problems instead of combing through thousands of alerts to find the problem. It’s transformational and game‑changing.
>
> Chuck Adkins, CIO

> \[The AIOps tool\] saves us a lot of time and lets us focus on resolving problems instead of combing through thousands of alerts to find out what the problems are. I’ve been at this game for over 20 years, and this is the first time I’ve had any real success in doing that. It’s really transformational and game-changing.
>
> Chuck Adkins, Chief Information Officer, New York Stock Exchange

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the passage quoted above is copied word for word from the page, near the name of NYSE.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: NYSE uses BigPanda. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/new-york-stock-exchange-bigpanda · How we check: https://www.usedby.ai/methodology