# How NEXT Insurance uses Assembled

**$957K**: “Through improved schedule adherence alone, NEXT Insurance has already saved $957K.”

As published on [assembled.com](https://www.assembled.com/case-study/next-insurance). Captured by usedby on 2026-10-08.

- Company: [NEXT Insurance](https://www.usedby.ai/companies/next-insurance.md)
- Tool: [Assembled](https://www.usedby.ai/tools/assembled.md)
- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)
- Teams: Workforce Management

## What the story says

NEXT Insurance replaced spreadsheet-based scheduling and forecasting with Assembled's workforce management platform for its support team. It uses the staffing timeline for real-time visibility, adherence tracking, and forecast reviews with leadership.

Summary written by usedby from the source page, in English. The figures are those of Assembled and NEXT Insurance, not ours.

> Through improved schedule adherence alone, NEXT Insurance has already saved $957K. Adherence jumped from 68% to 85% — a 17-point increase that translated directly to operational efficiency.

- **68% to 85%**: “Adherence jumped from 68% to 85% — a 17-point increase that translated directly to operational efficiency.”

> We went from limited ability to plan or measure to having complete visibility and being able to make strategic decisions based on real data,
>
> Dan Swartz, Workforce Manager

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure $957K is printed word for word on the page, near the name of NEXT Insurance.
- Checked: the passage quoted above is copied word for word from the page, near the name of NEXT Insurance.
- Checked: NEXT Insurance uses Assembled. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/next-insurance-assembled · How we check: https://www.usedby.ai/methodology