# How NoBroker uses Gupshup

**6 minutes**: “reduced the average property listing time from 3 days to just 6 minutes”

As published on [gupshup.ai](https://www.gupshup.ai/resources/case-studies/nobroker-leverages-conversational-support-on-whatsapp/), March 2023. Captured by usedby on 2026-10-08.

- Company: [NoBroker](https://www.usedby.ai/companies/nobroker.md)
- Tool: [Gupshup](https://www.usedby.ai/tools/gupshup.md)

## What the story says

NoBroker uses Gupshup's WhatsApp Business API for notifications and customer service so property owners can submit photos and complete their property listings. It replaced low-engagement SMS and email outreach and reduced reliance on manual support calls.

Summary written by usedby from the source page, in English. The figures are those of Gupshup and NoBroker, not ours.

> This innovation reduced the average property listing time from 3 days to just 6 minutes. As a result, NoBroker saw a remarkable 2.8x increase in property sales and rentals, demonstrating the impact of a more efficient, user-friendly experience for property owners.

- **20X**: “NoBroker enhanced its property listing experience, achieving 20X ROI and significant cost savings”
- **2.8x**: “NoBroker saw a remarkable 2.8x increase in property sales and rentals”

> We aimed to be part of the entire user journey by leveraging conversational engagement to reach, resonate, and retain customers.
>
> Vaibhav Puri, Vice President Marketing, NoBroker.com

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 6 minutes is printed word for word on the page, near the name of NoBroker.
- Checked: the passage quoted above is copied word for word from the page, near the name of NoBroker.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: NoBroker uses Gupshup. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/nobroker-gupshup · How we check: https://www.usedby.ai/methodology