# How Noritz uses DataRobot

**70%**: “reduced the time spent reviewing and processing data by 70%”

As published on [datarobot.com](https://www.datarobot.com/customers/noritz/), August 2025. Captured by usedby on 2026-10-07.

- Company: [Noritz](https://www.usedby.ai/companies/noritz.md)
- Tool: [DataRobot](https://www.usedby.ai/tools/datarobot.md)
- Teams: Quality assurance, Field engineering

## What the story says

Noritz, a residential water heater manufacturer, uses DataRobot with AWS Bedrock to run a diagnostics assistant that standardizes field engineers' report data, classifies breakdown cases, and recommends resolutions. The tool shares knowledge across engineers with different experience levels.

Summary written by usedby from the source page, in English. The figures are those of DataRobot and Noritz, not ours.

> DataRobot enabled the Noritz team to quickly deliver predictive and generative AI models without growing their team. Using generative AI, the team reduced the time spent reviewing and processing data by 70% – a significant improvement that’s projected to reach 90% in the near future.

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 70% is printed word for word on the page, near the name of Noritz.
- Checked: the passage quoted above is copied word for word from the page, near the name of Noritz.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Noritz uses DataRobot. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/noritz-datarobot · How we check: https://www.usedby.ai/methodology