# How Northern Trust uses Scribe

**69%** Reduction in time spent on non-client tasks

As published on [scribe.com](https://scribe.com/customers/northerntrust). Captured by usedby on 2026-10-04.

- Company: [Northern Trust](https://www.usedby.ai/companies/northern-trust.md)
- Tool: [Scribe](https://www.usedby.ai/tools/scribe.md)
- Industry: [Investment & VC](https://www.usedby.ai/companies/industry/investment-vc.md)
- Teams: Asset Servicing, Global Training Organization, Depositary Operations

## What the story says

Northern Trust uses Scribe to automatically generate step-by-step process guides that document standard operating procedures, supplement training, support risk and compliance work, and enable cross-training across global offices.

Summary written by usedby from the source page, in English. The figures are those of Scribe and Northern Trust, not ours.

> Based on an internal survey, teams reduced time spent on non-client tasks by 69 percent1 — representing significant savings for the business each year.

> Our partnership with Scribe is part of our ongoing commitment to use cutting-edge technology to deliver excellent service. Scribe helps us accomplish this without sacrificing the employee experience; on the contrary, it is making our employees more productive.
>
> Pete Cherecwich, President of Asset Servicing

## What usedby checked

We compared the story with its live page on 2026-10-04.

- Checked: the figure 69% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Northern Trust.
- Checked: Northern Trust uses Scribe. Confirmed line. Latest check across sources: 2026-10-04.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/northern-trust-scribe · How we check: https://www.usedby.ai/methodology