# How Northwestern Mutual uses Zip

**18%**: “We estimate we've saved up to 18% over the last year”

As published on [zip.com](https://zip.com/customers/northwestern-mutual). Captured by usedby on 2026-10-08.

- Company: [Northwestern Mutual](https://www.usedby.ai/companies/northwestern-mutual.md)
- Tool: [Zip](https://www.usedby.ai/tools/zip.md)
- Industry: [Insurance & InsurTech](https://www.usedby.ai/companies/industry/insurance-insurtech.md)
- Teams: Procurement, Sourcing

## What the story says

Northwestern Mutual uses Zip as a single intake portal for procurement requests, routing them through privacy, security, and third-party risk review. It later extended Zip to cover procure-to-pay, replacing Coupa and connecting requests, vendor agreements, POs, and invoices in one workflow.

Summary written by usedby from the source page, in English. The figures are those of Zip and Northwestern Mutual, not ours.

> "There's one front door," Kee says. "All those one-off requests are captured and sent through the right processes. We estimate we've saved up to 18% over the last year and increased our spend under management by as much as 20%."

- **20%**: “increased our spend under management by as much as 20%”

> Senior leaders can finally have procurement conversations with a strong level of confidence.
>
> Chris Kee, VP, Sourcing & Procurement

> With Zip, we can fully attest that everything is going through the appropriate privacy, security, third-party risk assessment process. And we can answer questions with more data than we’ve ever had before.
>
> Chris Kee, VP, Sourcing & Procurement

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 18% is printed word for word on the page, near the name of Northwestern Mutual.
- Checked: the passage quoted above is copied word for word from the page, near the name of Northwestern Mutual.
- Checked: Northwestern Mutual uses Zip. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/northwestern-mutual-zip · How we check: https://www.usedby.ai/methodology