# How Oakland Public Education Fund uses Hiver

**61 hours**: “61 hours saved every month”

As published on [hiverhq.com](https://hiverhq.com/customers/oakland-public-education-fund). Captured by usedby on 2026-10-03.

- Company: [Oakland Public Education Fund](https://www.usedby.ai/companies/oakland-public-education-fund.md)
- Tool: [Hiver](https://www.usedby.ai/tools/hiver.md)
- Teams: HR, Finance, Programs, Operations, Information Technology

## What the story says

The nonprofit runs all of its external communication, such as volunteer, sponsorship, HR, finance and district inquiries, through Hiver Shared Inboxes. It assigns emails to owners, collaborates with in-thread Notes, tracks response times with SLAs, and uses Hiver's Salesforce integration to see sender history.

Summary written by usedby from the source page, in English. The figures are those of Hiver and Oakland Public Education Fund, not ours.

> Across all Hiver features, the Ed Fund saves 61 hours each month — the equivalent of 1.5 full work weeks — through automation, templates, and in-thread Notes that streamline communication.

- **72%**: “Response time improved by 72%”
- **11 hours**: “344 automations triggered monthly save 11 hours”
- **6 hours**: “177 Notes replace side conversations, saving 6 hours”
- **11 hours**: “315 templates for recurring emails save 11 hours”

> Once one team started using Hiver, others saw the difference and wanted the same. It wasn't a top-down rollout — it spread because it actually worked.
>
> Nathan Bellet, Director of Information Technology

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 61 hours is printed word for word on the page, near the name of Oakland Public Education Fund.
- Checked: the passage quoted above is copied word for word from the page, near the name of Oakland Public Education Fund.
- Checked: Oakland Public Education Fund uses Hiver. Confirmed line. Latest check across sources: 2026-10-03.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/oakland-public-education-fund-hiver · How we check: https://www.usedby.ai/methodology