# How OneSignal uses UserGems

As published on [usergems.com](https://www.usergems.com/customers/onesignal-2025). Captured by usedby on 2026-10-08.

- Company: [OneSignal](https://www.usedby.ai/companies/onesignal.md)
- Tool: [UserGems](https://www.usedby.ai/tools/usergems.md)
- Industry: [Marketing Tech](https://www.usedby.ai/companies/industry/marketing-tech-martech.md)
- Teams: Marketing, SDRs, Lifecycle and Demand Generation

## What the story says

OneSignal's marketing team uses UserGems' Gem-E AI agent to combine several buying signals (Champion Tracking, Website Traffic, Promotions) into a single AI-powered sequence. It drafts personalized emails for SDRs, which land in Salesforce queues for review and sending.

Summary written by usedby from the source page, in English. The figures are those of UserGems and OneSignal, not ours.

> What previously required hours of sequence writing and setup per signal boiled down to creating a Gem-E sequence in about an hour – a significant shift from their previous vendor experience.

> We went from needing many different sequences for each signal to combining them into relevant, personalized emails—that saved everyone a lot of time. The onboarding was great and seamless, and once it was set up, it’s very easy to maintain.
>
> Francesca Roncaglia, Lifecycle & Demand Generation

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of OneSignal.
- Checked: OneSignal uses UserGems. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/onesignal-usergems · How we check: https://www.usedby.ai/methodology