# How Onity Group uses Sanas

**350 users**: “About 350 users on Sanas Accent Translation by April 2026”

As published on [sanas.ai](https://www.sanas.ai/customer-stories/onity-group), October 2026. Captured by usedby on 2026-10-08.

- Company: [Onity Group](https://www.usedby.ai/companies/onity-group.md)
- Tool: [Sanas](https://www.usedby.ai/tools/sanas.md)
- Teams: IT, Operations

## What the story says

Onity Group uses Sanas Accent Translation in its mortgage-servicing contact centers in Bangalore, Mumbai and Manila to support clearer communication on agent calls. It followed a hands-on evaluation with a coordinated rollout to agent headsets, with its own IT and desktop teams handling day-to-day support.

Summary written by usedby from the source page, in English. The figures are those of Sanas and Onity Group, not ours.

> After a hands-on evaluation in its own environment, Onity chose Sanas Accent Translation and by April 2026 had about 350 users live across its distributed operation.

> It is a great technology because it enables people to communicate with anybody more clearly.
>
> Vice President, IT Infrastructure, Onity Group, Vice President, IT Infrastructure

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 350 users is printed word for word on the page, near the name of Onity Group.
- Checked: the passage quoted above is copied word for word from the page, near the name of Onity Group.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Onity Group uses Sanas. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/onity-group-sanas · How we check: https://www.usedby.ai/methodology