# How ORNL Federal Credit Union uses Zest AI

As published on [zest.ai](https://www.zest.ai/customer-stories/ornl-fcu). Captured by usedby on 2026-10-24.

- Company: [ORNL Federal Credit Union](https://www.usedby.ai/companies/ornl-federal-credit-union.md)
- Tool: [Zest AI](https://www.usedby.ai/tools/zest.md)
- Industry: [Banking & Mortgages](https://www.usedby.ai/companies/industry/banking-mortgages.md)

## The use case: how ORNL Federal Credit Union deploys Zest AI

ORNL Federal Credit Union uses Zest AI for AI-based credit underwriting. Its CEO was the first credit union leader to adopt AI for this purpose.

Summary written by usedby from the source page, in English. The figures are those of Zest AI and ORNL Federal Credit Union, not ours.

> Jenny Vipperman, President and CEO of ORNL Federal Credit Union, was the first credit union leader to adopt AI for credit underwriting.

## Zest AI users in Banking & Mortgages

- [All In Credit Union](https://www.usedby.ai/companies/all-in-credit-union.md) — Confirmed
- [Altra Federal Credit Union](https://www.usedby.ai/companies/altra-federal-credit-union.md) — Confirmed
- [Clark County Credit Union](https://www.usedby.ai/companies/clark-county-credit-union.md) — Confirmed
- [Commonwealth Credit Union](https://www.usedby.ai/companies/commonwealth-credit-union.md) — Confirmed
- [Community Choice Credit Union](https://www.usedby.ai/companies/community-choice-credit-union.md) — Confirmed
- [Credit Union West](https://www.usedby.ai/companies/credit-union-west.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-24.

- Checked: the passage quoted above is copied word for word from the page, near the name of ORNL Federal Credit Union.
- Checked: ORNL Federal Credit Union uses Zest AI. Confirmed line. Latest check across sources: 2026-10-24.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/ornl-federal-credit-union-zest · How we check: https://www.usedby.ai/methodology