# How Outreach uses UserGems

**8x**: “We saw great success with an 8x ROI on our contract with UserGems.”

As published on [usergems.com](https://www.usergems.com/customers/outreach). Captured by usedby on 2026-10-08.

- Company: [Outreach](https://www.usedby.ai/companies/outreach.md)
- Tool: [UserGems](https://www.usedby.ai/tools/usergems.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: Sales Operations

## What the story says

Outreach uses UserGems to automatically track job changes of past champions, economic buyers and other key contacts, and alerts account executives with context when they move to a new company that fits its ICP. Contacts are then pushed into Outreach sequences so AEs can start conversations quickly.

Summary written by usedby from the source page, in English. The figures are those of UserGems and Outreach, not ours.

> In roughly its first year with UserGems, Outreach tracked more than 5,000 job changes. Those turned into 101 opportunities, nearly $1.2M in pipeline, and an 8x ROI on its UserGems contract.

- **101**: “Those turned into 101 opportunities, nearly $1.2M in pipeline, and an 8x ROI on its UserGems contract.”
- **5,000**: “In roughly its first year with UserGems, Outreach tracked more than 5,000 job changes.”

> UserGems is a great way to surface leads of people who have experience with our product who have moved to a new account without manually trying to track the movement of champions.
>
> John Gragnola, Sales Operations

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 8x is printed word for word on the page, near the name of Outreach.
- Checked: the passage quoted above is copied word for word from the page, near the name of Outreach.
- Checked: Outreach uses UserGems. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/outreach-usergems · How we check: https://www.usedby.ai/methodology