# How Oxford Companies uses EliseAI

**90 basis points**: “helping elevate Oxford's collection rate by 90 basis points post-AI rollout”

As published on [eliseai.com](https://eliseai.com/customer-stories/how-oxford-companies-use-human-touch-automations-to-empower-their-teams-and-close-more-leases). Captured by usedby on 2026-10-07.

- Company: [Oxford Companies](https://www.usedby.ai/companies/oxford-companies.md)
- Tool: [EliseAI](https://www.usedby.ai/tools/eliseai.md)
- Teams: Property Management, Leasing, Maintenance, Customer Service

## What the story says

Oxford Companies, a fee manager of scattered-site student housing in Ann Arbor, uses EliseAI's AI agent to handle first contact, qualify prospects, schedule tours and follow up with leads, and to send rent reminders to residents. Human Touch Automations create tasks so leasing staff step in at key moments such as after tours or when prospects are unresponsive.

Summary written by usedby from the source page, in English. The figures are those of EliseAI and Oxford Companies, not ours.

> Over the twelve-month period, Stella collected $2.1 million autonomously, helping elevate Oxford's collection rate by 90 basis points post-AI rollout, with a 350 basis point increase in on-time rent payments.

- **350 basis point**: “with a 350 basis point increase in on-time rent payments”
- **7%**: “converting 177 to signed leases at a 7% lead-to-lease rate”
- **$2.1 million**: “Stella collected $2.1 million autonomously”
- **41%**: “captures the 41% of leads that come in after hours”

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 90 basis points is printed word for word on the page, near the name of Oxford Companies.
- Checked: the passage quoted above is copied word for word from the page, near the name of Oxford Companies.
- Checked: Oxford Companies uses EliseAI. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/oxford-companies-eliseai · How we check: https://www.usedby.ai/methodology