# How PandaDoc uses Hex

**75%**: “75% faster ad hoc answer delivery (20 min to 5 min)”

As published on [hex.tech](https://hex.tech/customers/pandadoc/), February 2026. Captured by usedby on 2026-10-15.

- Company: [PandaDoc](https://www.usedby.ai/companies/pandadoc.md)
- Tool: [Hex](https://www.usedby.ai/tools/hex.md)
- Industry: [Sales Tech & CRM](https://www.usedby.ai/companies/industry/sales-tech-crm.md)
- Teams: Finance

## What the story says

PandaDoc uses Hex Threads, connected to its Cube semantic layer through Semantic Sync, so analysts and finance business users can ask data questions in plain English and get SQL-backed answers. The data team can audit each answer in the underlying notebook.

Summary written by usedby from the source page, in English. The figures are those of Hex and PandaDoc, not ours.

> Threads was able to deliver an answer that the data team could verify in five minutes instead of the 20 it would have taken manually — 75% faster.

- **20 business users**: “PandaDoc also rolled out Threads to 20 business users in finance.”

> The hardest challenge with any LLM on top of a data warehouse is finding the right data and that's what Threads does well
>
> Hannah Burak, Data Product Manager

Source: [hex.tech](https://hex.tech/customers/pandadoc/), captured 2026-10-15.

## What usedby checked

We compared the story with its live page on 2026-10-15.

- Checked: the figure 75% is printed word for word on the page, near the name of PandaDoc.
- Checked: the passage quoted above is copied word for word from the page, near the name of PandaDoc.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: PandaDoc uses Hex. Confirmed line. Latest check across sources: 2026-10-15.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/pandadoc-hex · How we check: https://www.usedby.ai/methodology