# How Pathwork uses LlamaIndex

**8×**: “8× increase in scale: Capacity grew from 5,000 to 40,000 documents per week”

As published on [llamaindex.ai](https://www.llamaindex.ai/customers/pathwork-automates-information-extraction-from-medical-records-and-underwriting-guidelines-with). Captured by usedby on 2026-10-07.

- Company: [Pathwork](https://www.usedby.ai/companies/pathwork.md)
- Tool: [LlamaIndex](https://www.usedby.ai/tools/llamaindex.md)

## What the story says

Pathwork, a life insurance technology company, uses LlamaIndex as the document ingestion pipeline that converts scanned medical records and PDFs into structured text for underwriting. It also uses it to parse and index carrier underwriting guidelines so its retrieval-augmented generation system can keep risk rules current.

Summary written by usedby from the source page, in English. The figures are those of LlamaIndex and Pathwork, not ours.

> 8× increase in scale: Capacity grew from 5,000 to 40,000 documents per week, with no slowdown in performance.

- **40,000 pages**: “It now processes over 40,000 pages of medical documentation per week, converting scanned PDFs, handwritten notes, and image-heavy records into structured text that downstream models can analyze.”

> LlamaIndex didn’t just make our system faster, it made it sustainable,
>
> Ian Levinsky, CEO and CoFounder of Pathwork

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 8× is printed word for word on the page, near the name of Pathwork.
- Checked: the passage quoted above is copied word for word from the page, near the name of Pathwork.
- Checked: Pathwork uses LlamaIndex. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/pathwork-llamaindex · How we check: https://www.usedby.ai/methodology