# How Pepsico uses Celonis

**1,000 hours per year**: “saves our teams at least 1,000 hours per year on manual work”

As published on [celonis.com](https://www.celonis.com/solutions/stories/pepsico-process-transformation). Captured by usedby on 2026-10-08.

- Company: [Pepsico](https://www.usedby.ai/companies/pepsico.md)
- Tool: [Celonis](https://www.usedby.ai/tools/celonis.md)
- Industry: [Consumer Goods](https://www.usedby.ai/companies/industry/consumer-goods-fmcg.md)
- Teams: Accounts Payable, Accounts Receivable, Collections, Strategy & Transformation, Procurement, Supply Chain, Warehouse
- Customer since (as the page says): PepsiCo started with Accounts Payable in 2019.

## What the story says

PepsiCo's Global Process Excellence team uses Celonis process mining and automation across nine processes, including Accounts Receivable, Accounts Payable, Order-to-Cash and Make-to-Deploy. It is used to prioritize collections, detect split invoices, reduce rejected sales orders and cut write-offs.

Summary written by usedby from the source page, in English. The figures are those of Celonis and Pepsico, not ours.

> Here, the Accounts Payable teams are using Celonis’ fuzzy matching capabilities to automatically identify invoices that were split to circumvent approval limits.

- **30%**: “With Celonis, we discovered that 30% of our orders were being rejected in the initial markets deploying the new SAP processes.”
- **4%**: “With Celonis identifying the biggest opportunities to go after, PepsiCo drastically lowered order rejections to 4%.”

> Celonis is the genie in a bottle we’ve all been waiting for to make our wishes come true.
>
> Chris Knapik, Senior Director of Process Transformation

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 1,000 hours per year is printed word for word on the page, near the name of Pepsico.
- Checked: the passage quoted above is copied word for word from the page, near the name of Pepsico.
- Checked: Pepsico uses Celonis. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/pepsico-celonis · How we check: https://www.usedby.ai/methodology