# How Perennial Properties uses EliseAI

**58%**: “58% work orders completed before SLA”

As published on [eliseai.com](https://eliseai.com/customer-stories/how-perennial-properties-modernized-their-maintenance-ops-with-eliseai). Captured by usedby on 2026-10-07.

- Company: [Perennial Properties](https://www.usedby.ai/companies/perennial-properties.md)
- Tool: [EliseAI](https://www.usedby.ai/tools/eliseai.md)
- Teams: Maintenance

## What the story says

Perennial Properties uses EliseAI's Maintenance App across its multifamily portfolio for work order management, resident communication, technician performance evaluation, and recurring preventive maintenance and inspections. It chose the app to consolidate its tech stack rather than add another maintenance vendor.

Summary written by usedby from the source page, in English. The figures are those of EliseAI and Perennial Properties, not ours.

> Improved work order closure rates and average completion times (58% work orders completed before SLA), higher technician productivity, strong adoption stats, and positive sentiment built with both the maintenance teams and Perennial residents.

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 58% is printed word for word on the page, near the name of Perennial Properties.
- Checked: the passage quoted above is copied word for word from the page, near the name of Perennial Properties.
- Checked: Perennial Properties uses EliseAI. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/perennial-properties-eliseai · How we check: https://www.usedby.ai/methodology