# How PetRelocation uses Jotform

As published on [jotform.com](https://www.jotform.com/customer-stories/petrelocation/). Captured by usedby on 2026-10-08.

- Company: [PetRelocation](https://www.usedby.ai/companies/petrelocation.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)

## What the story says

PetRelocation uses Jotform forms with conditional logic and dynamic prefill, integrated with Salesforce, to collect customer data and guide pet owners through relocation requests. The integration automates lead qualifying and routing from Jotform into Salesforce.

Summary written by usedby from the source page, in English. The figures are those of Jotform and PetRelocation, not ours.

> Automating lead qualifying and routing from Jotform to Salesforce helped PetRelocation achieve its best year in terms of the number of customers served. Also, the solution streamlined the lead-to-service pipeline, allowing for more relocations without headcount increases.

> The conditions within Jotform allow us to neatly guide the customer through our forms without duplicating questions and requests.
>
> Penney Ratliff, Process and Systems Manager

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of PetRelocation.
- Checked: PetRelocation uses Jotform. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/petrelocation-jotform · How we check: https://www.usedby.ai/methodology