# How Planet Fitness uses Jotform

**half**: “payroll processing time has been reduced by half”

As published on [jotform.com](https://www.jotform.com/customer-stories/planet-fitness/). Captured by usedby on 2026-10-11.

- Company: [Planet Fitness](https://www.usedby.ai/companies/planet-fitness.md)
- Tool: [Jotform](https://www.usedby.ai/tools/jotform.md)
- Industry: [Sports & Fitness](https://www.usedby.ai/companies/industry/sports-fitness.md)
- Teams: HR
- Customer since (as the page says): it went digital with Jotform in 2017

## What the story says

Planet Fitness South Africa moved from paper-based document handling to digital forms, which grew into thousands of workflows covering HR processes such as onboarding and payroll. It also uses Jotform Sign, Apps and PDF Editor for e-signatures, mobile apps and employment contracts.

Summary written by usedby from the source page, in English. The figures are those of Jotform and Planet Fitness, not ours.

> Planet Fitness has built more than 3,000 workflows with Jotform and reports a 30-percent efficiency boost across the organization. Notably, payroll processing time has been reduced by half, even as the company doubled in size without adding personnel to its HR department.

- **3,000**: “Planet Fitness has built more than 3,000 workflows with Jotform and reports a 30-percent efficiency boost across the organization.”

> It’s a standard protocol now in the business: If we want to launch something quickly and effectively, we say, ‘Let’s make it with Jotform.
>
> Ryno Strydom, Human Resources Director

Source: [jotform.com](https://www.jotform.com/customer-stories/planet-fitness/), captured 2026-10-11.

## What usedby checked

We compared the story with its live page on 2026-10-11.

- Checked: the figure half is printed word for word on the page, near the name of Planet Fitness.
- Checked: the passage quoted above is copied word for word from the page, near the name of Planet Fitness.
- Checked: Planet Fitness uses Jotform. Confirmed line. Latest check across sources: 2026-10-11.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/planet-fitness-jotform · How we check: https://www.usedby.ai/methodology