# How Pump uses Retool

**1,600 hours**: “Pump has saved over 1,600 hours of engineering time”

As published on [retool.com](https://retool.com/customers/pump). Captured by usedby on 2026-10-02.

- Company: [Pump](https://www.usedby.ai/companies/pump.md)
- Tool: [Retool](https://www.usedby.ai/tools/retool.md)
- Teams: Operations, Technical Operations, Sales, Engineering, Finance, Customer Success

## What the story says

Pump built internal operations apps on Retool, including dashboards for executing cloud cost-saving recommendations, managing billing and invoices, onboarding customers, and searching Reserved Instances. This lets non-technical staff run workflows that previously required engineers to work in the database or AWS console.

Summary written by usedby from the source page, in English. The figures are those of Retool and Pump, not ours.

> With these apps, Pump has saved over 1,600 hours of engineering time and redirected those hours towards building new products and features. With engineering time freed up, Pump has accelerated product velocity.

- **2,800**: “The team has regenerated over 2,800 invoices in seconds, instead of what would have taken minutes of manual engineering work per invoice.”
- **30x**: “Retool removed these constraints, allowing Pump to grow its customer base 30x in less than two years.”

> Retool has been like a time machine for our engineering team. It’s saved us thousands of hours and empowered us to ship new products at a pace we never could have achieved otherwise.
>
> Stuart Lundberg, Head of Operations, Pump

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 1,600 hours is printed word for word on the page, near the name of Pump.
- Checked: the passage quoted above is copied word for word from the page, near the name of Pump.
- Checked: Pump uses Retool. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/pump-retool · How we check: https://www.usedby.ai/methodology