# How Pumpkin uses Regal

**9%**: “Pumpkin saw 9% more transfers from the same number of dials”

As published on [regal.ai](https://www.regal.ai/case-study/pumpkin). Captured by usedby on 2026-10-30.

- Company: [Pumpkin](https://www.usedby.ai/companies/pumpkin.md)
- Tool: [Regal](https://www.usedby.ai/tools/regal.md)
- Teams: Sales, Licensed agents

## The use case: how Pumpkin deploys Regal

Pumpkin uses Regal voice AI agents, with an agent named Poppy, to follow up by phone with pet parents who requested insurance quotes. Poppy handles outreach and qualification, then warm-transfers ready conversations to licensed agents.

Summary written by usedby from the source page, in English. The figures are those of Regal and Pumpkin, not ours.

> Within the first two weeks, Pumpkin saw 9% more transfers from the same number of dials. Keren credits higher call capacity and more consistent quality.

- **96.4%**: “identifies iOS and Google call screeners with 96.4% accuracy”

> We designed Poppy to be approachable, warm, mimicking some of the brand tone that we already have on our human side.
>
> Lior Keren, President

Source: [regal.ai](https://www.regal.ai/case-study/pumpkin), captured 2026-10-30.

## Other companies using Regal

- [American Standard](https://www.usedby.ai/companies/american-standard.md) — Confirmed
- [Angi](https://www.usedby.ai/companies/angi.md) — Confirmed
- [Aprende Institute](https://www.usedby.ai/companies/aprende-institute.md) — Confirmed
- [Assure Health](https://www.usedby.ai/companies/assure-health.md) — Confirmed
- [Career Karma](https://www.usedby.ai/companies/career-karma.md) — Confirmed
- [Club Z!](https://www.usedby.ai/companies/club-z.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-30.

- Checked: the figure 9% is printed word for word on the page, near the name of Pumpkin.
- Checked: the passage quoted above is copied word for word from the page, near the name of Pumpkin.
- Checked: Pumpkin uses Regal. Confirmed line. Latest check across sources: 2026-10-30.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/pumpkin-regal · How we check: https://www.usedby.ai/methodology