# How QuinStreet uses Level AI

As published on [thelevel.ai](https://thelevel.ai/case-studies/ai-power-in-contact-center-operations-quinstreet). Captured by usedby on 2026-10-08.

- Company: [QuinStreet](https://www.usedby.ai/companies/quinstreet.md)
- Tool: [Level AI](https://www.usedby.ai/tools/level-ai.md)
- Teams: Contact Center

## What the story says

QuinStreet, a vertical marketing and media company, adopted Level AI in its contact center to review all calls for quality assurance, improve its sales process, speed up agent ramp time and reduce rep churn. It chose a specialized AI vendor over a CCaaS provider's built-in tools.

Summary written by usedby from the source page, in English. The figures are those of Level AI and QuinStreet, not ours.

> The company looked at AI as a solution to achieve 100% QA compliance, improve sales processes, expedite agent ramp time, and reduce rep churn.

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the passage quoted above is copied word for word from the page, near the name of QuinStreet.
- Checked: QuinStreet uses Level AI. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/quinstreet-level-ai · How we check: https://www.usedby.ai/methodology