# How Quora uses Dialpad

**24 hours**: “Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees.”

As published on [dialpad.com](https://www.dialpad.com/customers/quora/). Captured by usedby on 2026-10-08.

- Company: [Quora](https://www.usedby.ai/companies/quora.md)
- Tool: [Dialpad](https://www.usedby.ai/tools/dialpad.md)
- Industry: [Media & Publishing](https://www.usedby.ai/companies/industry/media-publishing.md)
- Teams: IT, HR

## What the story says

Quora replaced its legacy desk phone PBX system with Dialpad's cloud-based unified communications platform, giving employees voice, video, messaging and meetings on any device from anywhere. The IT team also manages user provisioning from a single interface and syncs the company directory through the Google Workspace integration.

Summary written by usedby from the source page, in English. The figures are those of Dialpad and Quora, not ours.

> Within 24 hours, the company’s lean IT team of five——with the help of Dialpad—killed the desk phone for over 200 employees. In its place, they got a cloud-based unified communications platform that let everyone work from anywhere, on any device.

> We Needed A Business Communications Platform That Fit Seamlessly Alongside Our Core Stack Of Cloud Tools, Like Google Workspace—Dialpad Does Just That.
>
> Ashley Sprague, Director of IT

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure 24 hours is printed word for word on the page, near the name of Quora.
- Checked: the passage quoted above is copied word for word from the page, near the name of Quora.
- Checked: Quora uses Dialpad. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/quora-dialpad · How we check: https://www.usedby.ai/methodology