# How Refresco uses Workato

**10 minutes**: “approximately 10 minutes saved per employee”

As published on [workato.com](https://www.workato.com/customers/refresco). Captured by usedby on 2026-10-05.

- Company: [Refresco](https://www.usedby.ai/companies/refresco.md)
- Tool: [Workato](https://www.usedby.ai/tools/workato.md)
- Industry: [Consumer Goods](https://www.usedby.ai/companies/industry/consumer-goods-fmcg.md)
- Teams: IT, HR

## What the story says

Refresco uses Workato as an integration and automation platform to orchestrate employee onboarding and offboarding between its HR systems and IT services. HR actions such as a new hire or termination automatically trigger the matching IT processes for account provisioning and deprovisioning.

Summary written by usedby from the source page, in English. The figures are those of Workato and Refresco, not ours.

> Refresco estimates that automation saves at least 3,000 onboarding and offboarding actions per year, with approximately 10 minutes saved per employee — five minutes each for HR and IT.

- **3,000**: “Refresco estimates that automation saves at least 3,000 onboarding and offboarding actions per year”
- **five minutes**: “five minutes each for HR and IT”

> By automating onboarding with Workato, we improved data quality, compliance, and security while saving time for both HR and IT teams.
>
> Błażej Wyglądała, Service Delivery Manager, Refresco

## What usedby checked

We compared the story with its live page on 2026-10-05.

- Checked: the figure 10 minutes is printed word for word on the page, near the name of Refresco.
- Checked: the passage quoted above is copied word for word from the page, near the name of Refresco.
- Checked: Refresco uses Workato. Confirmed line. Latest check across sources: 2026-10-05.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/refresco-workato · How we check: https://www.usedby.ai/methodology