# How SafetyCulture uses Retool

**100,000+ hours**: “100,000+ hours saved annually on lead research and outreach”

As published on [retool.com](https://retool.com/customers/safetyculture). Captured by usedby on 2026-10-02.

- Company: [SafetyCulture](https://www.usedby.ai/companies/safetyculture.md)
- Tool: [Retool](https://www.usedby.ai/tools/retool.md)
- Industry: [Construction](https://www.usedby.ai/companies/industry/construction.md)
- Teams: Sales, Marketing, BDR, Customer Success, Support, Operations

## What the story says

SafetyCulture uses Retool to build internal apps and AI agents for its go-to-market teams. These include an AI inbound BDR that researches leads and drafts personalized outreach, a Lead Console that consolidates data from multiple systems, and lead enrichment and lifecycle marketing agents.

Summary written by usedby from the source page, in English. The figures are those of Retool and SafetyCulture, not ours.

> The agent researches all of our leads and builds customized outreach emails to them,” Josh explains. “Something that would take 10-15 minutes can be done in seconds.

- **200+**: “200+ business users of production apps across sales and marketing”
- **25%**: “25% increase in lead-to-opportunity conversion rate”
- **3x**: “The result is a 3x increase in meeting booking rates and a 2x increase in opportunities created.”
- **30 minutes**: “BDRs save 30 minutes per opportunity with automated hand-offs.”

> AI is embedded across our business, but Retool is the platform our GTM teams have truly rallied behind. It integrates directly with our existing data stack and makes that data actionable in a way other tools haven’t.
>
> Josh Young, Senior Manager, Marketing Technology

## What usedby checked

We compared the story with its live page on 2026-10-03.

- Checked: the figure 100,000+ hours is printed word for word on the page, near the name of SafetyCulture.
- Checked: the passage quoted above is copied word for word from the page, near the name of SafetyCulture.
- Checked: SafetyCulture uses Retool. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

---
Source: https://www.usedby.ai/case-studies/safetyculture-retool · How we check: https://www.usedby.ai/methodology