# How ScottsMiracle-Gro uses Sierra

**65%** Containment rate (up from 40%)

As published on [sierra.ai](https://sierra.ai/customers/scottsmiraclegro), January 2026. Captured by usedby on 2026-10-07.

- Company: [ScottsMiracle-Gro](https://www.usedby.ai/companies/scottsmiracle-gro.md)
- Tool: [Sierra](https://www.usedby.ai/tools/sierra.md)
- Industry: [Consumer Goods](https://www.usedby.ai/companies/industry/consumer-goods-fmcg.md)

## The use case: how ScottsMiracle-Gro deploys Sierra

ScottsMiracle-Gro uses a Sierra-powered AI agent across its digital pages to give lawn and garden care guidance, ask clarifying questions, and recommend products that consumers can add to their cart. It started as a consumer service tool and is also used to drive sales.

Summary written by usedby from the source page, in English. The figures are those of Sierra and ScottsMiracle-Gro, not ours.

> After adding curated content and knowledge, ScottsMiracle-Gro saw their containment rates jump from 40% to 65%.

- **40%**: “containment rates jump from 40% to 65%”

> We want to establish ScottsMiracle-Gro as the ultimate source of information,
>
> Aditya Sankarabhotla, Director of AI and Machine Learning

Source: [sierra.ai](https://sierra.ai/customers/scottsmiraclegro), captured 2026-10-07.

## Other companies using Sierra

- [ADT](https://www.usedby.ai/companies/adt.md) — Confirmed
- [Airtable](https://www.usedby.ai/companies/airtable.md) — Confirmed
- [BARK](https://www.usedby.ai/companies/bark.md) — Confirmed
- [CLEAR](https://www.usedby.ai/companies/clear.md) — Confirmed
- [Capital on Tap](https://www.usedby.ai/companies/capital-on-tap.md) — Confirmed
- [CarMax](https://www.usedby.ai/companies/carmax.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 65% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of ScottsMiracle-Gro.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: ScottsMiracle-Gro uses Sierra. Confirmed line. Latest check across sources: 2026-10-19.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/scottsmiracle-gro-sierra · How we check: https://www.usedby.ai/methodology