# How SeatGeek uses Sardine

**$85K**: “stopping $85K in fraud in less than 2 days”

As published on [sardine.ai](https://www.sardine.ai/customers/seatgeek). Captured by usedby on 2026-10-08.

- Company: [SeatGeek](https://www.usedby.ai/companies/seatgeek.md)
- Tool: [Sardine](https://www.usedby.ai/tools/sardine.md)
- Industry: [Travel & Hospitality](https://www.usedby.ai/companies/industry/travel-hospitality.md)
- Teams: Fraud Risk and Operations, Risk analysts, Support reps

## What the story says

SeatGeek uses Sardine's device and behavioral intelligence, rules engine and live identity verification to detect account takeovers, stolen card use and coordinated fraud networks on its ticket marketplace. It centralizes fraud investigations and review workflows in one platform and triggers step-up verification for high-value purchases.

Summary written by usedby from the source page, in English. The figures are those of Sardine and SeatGeek, not ours.

> During Super Bowl weekend, SeatGeek withheld $50K in tickets from users who failed identity verification and $35K from users who never responded, stopping $85K in fraud in less than 2 days.

- **$50K**: “During Super Bowl weekend, SeatGeek withheld $50K in tickets from users who failed identity verification and $35K from users who never responded, stopping $85K in fraud in less than 2 days.”

> Sardine gives us both the data and the platform to build the rules we need. Those two things really go hand in hand.
>
> Prashant Gosavi, Senior Director and Head of Fraud Risk and Operations at SeatGeek

## What usedby checked

We compared the story with its live page on 2026-10-08.

- Checked: the figure $85K is printed word for word on the page, near the name of SeatGeek.
- Checked: the passage quoted above is copied word for word from the page, near the name of SeatGeek.
- Checked: SeatGeek uses Sardine. Confirmed line. Latest check across sources: 2026-10-08.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/seatgeek-sardine · How we check: https://www.usedby.ai/methodology