# How Secureworks uses Auditoria.AI

**50%** Reduction in FTEs

As published on [auditoria.ai](https://www.auditoria.ai/case-studies/secureworks/), June 2026. Captured by usedby on 2026-10-07.

- Company: [Secureworks](https://www.usedby.ai/companies/secureworks.md)
- Tool: [Auditoria.AI](https://www.usedby.ai/tools/auditoria-ai.md)
- Teams: Finance, Collections, Accounts Receivable

## What the story says

Secureworks uses Auditoria's AR Helpdesk and AR Collections to automate sorting of finance inbox emails, detect intent, and respond to customers. It also runs custom dunning cadences for different customer segments and regions, with visibility into payment promises and aging reports.

Summary written by usedby from the source page, in English. The figures are those of Auditoria.AI and Secureworks, not ours.

> Workload Reduction: Team size decreased from 4 to 2 full-time equivalents (FTEs), increasing productivity with fewer resources.

- **80%**: “80% Reduction”
- **5 days**: “Shifted from an average of 7 days late payment to 5 days early payment, positively impacting cash flow.”

## What usedby checked

We compared the story with its live page on 2026-10-07.

- Checked: the figure 50% is on the page; its label is our wording.
- Checked: the passage quoted above is copied word for word from the page, near the name of Secureworks.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Secureworks uses Auditoria.AI. Confirmed line. Latest check across sources: 2026-10-07.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/secureworks-auditoria-ai · How we check: https://www.usedby.ai/methodology