# How Sendbird uses Notion

As published on [notion.com](https://www.notion.com/customers/sendbird), February 2022. Captured by usedby on 2026-10-24.

- Company: [Sendbird](https://www.usedby.ai/companies/sendbird.md)
- Tool: [Notion](https://www.usedby.ai/tools/notion.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: Engineering, Sales, Product

## The use case: how Sendbird deploys Notion

Sendbird uses Notion as a company-wide knowledge base: team workspaces for onboarding new employees, a database of customer insights for engineers, a public industry wiki, and a centralized idea database that feeds the product roadmap.

Summary written by usedby from the source page, in English. The figures are those of Notion and Sendbird, not ours.

> Sendbird built out a Notion database packed full of individual customer insights. As they’re working, engineers add insights and observations to customer entries — architecture diagrams, conversation transcripts, and technical documentation.

> Notion makes it easier for us to run through experiments
>
> JaeYeon (Eric) Kim, Product Manager

Source: [notion.com](https://www.notion.com/customers/sendbird), captured 2026-10-24.

## Other AI tools used by Sendbird

- [ChatGPT](https://www.usedby.ai/tools/chatgpt.md) — Signal
- [Claude](https://www.usedby.ai/tools/claude.md) — Signal

## Notion users in DevTools & Infrastructure

- [Cursor](https://www.usedby.ai/companies/cursor.md) — Confirmed
- [Figma](https://www.usedby.ai/companies/figma.md) — Confirmed
- [Vercel](https://www.usedby.ai/companies/vercel.md) — Confirmed
- [Discord](https://www.usedby.ai/companies/discord.md) — Observed
- [Miro](https://www.usedby.ai/companies/miro.md) — Observed
- [Linear](https://www.usedby.ai/companies/linear.md) — Signal

## What usedby checked

We compared the story with its live page on 2026-10-24.

- Checked: the passage quoted above is copied word for word from the page, near the name of Sendbird.
- Checked: the publication date is read from the page’s own metadata, never guessed.
- Checked: Sendbird uses Notion. Confirmed line. Latest check across sources: 2026-10-24.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/sendbird-notion · How we check: https://www.usedby.ai/methodology