# How Skimmer uses Sentry

**90%**: “90% faster triage of performance issues”

As published on [sentry.io](https://sentry.io/customers/skimmer/). Captured by usedby on 2026-11-14.

- Company: [Skimmer](https://www.usedby.ai/companies/skimmer.md)
- Tool: [Sentry](https://www.usedby.ai/tools/sentry.md)
- Teams: Engineering, Support

## The use case: how Skimmer deploys Sentry

Skimmer, a pool service management platform, uses Sentry across its React web app, .NET microservices and .NET MAUI mobile app to trace errors across queues and workers back to the originating user action. Engineers also use Session Replay and Logs linked to issues to investigate customer problems and mobile release regressions.

Summary written by usedby from the source page, in English. The figures are those of Sentry and Skimmer, not ours.

> Now those tickets arrive with a Session Replay on the issue. The team opens the replay and watches exactly what the user did at the time of the error—no chasing, no guessing.

- **60%**: “Mobile fixes out 60% faster: from 6-7 days to 2-3 days”
- **10×**: “10× faster resolution of customer tickets Session Replay cuts customer support back-and-forth from days to minutes.”
- **95%**: “95% faster mobile issue detection”

> Sentry cuts our resolution of a customer issue down from days to minutes.
>
> Gary Osteen, Director of Quality and Operations

Source: [sentry.io](https://sentry.io/customers/skimmer/), captured 2026-11-14.

## Other companies using Sentry

- [AdRoll](https://www.usedby.ai/companies/adroll.md) — Confirmed
- [Animation Digital Network](https://www.usedby.ai/companies/animation-digital-network.md) — Confirmed
- [Anthropic](https://www.usedby.ai/companies/anthropic.md) — Confirmed
- [App Nouveau](https://www.usedby.ai/companies/app-nouveau.md) — Confirmed
- [Arcade](https://www.usedby.ai/companies/arcade.md) — Confirmed
- [Atlassian](https://www.usedby.ai/companies/atlassian.md) — Confirmed

## What usedby checked

We compared the story with its live page on 2026-11-14.

- Checked: the figure 90% is printed word for word on the page, near the name of Skimmer.
- Checked: the passage quoted above is copied word for word from the page, near the name of Skimmer.
- Checked: Skimmer uses Sentry. Confirmed line. Latest check across sources: 2026-11-14.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/skimmer-sentry · How we check: https://www.usedby.ai/methodology
