# How Slack uses Claude

**97 minutes per week**: “Saved the average user 97 minutes per week through summarization and recap features”

As published on [claude.com](https://claude.com/customers/slack). Captured by usedby on 2026-10-12.

- Company: [Slack](https://www.usedby.ai/companies/slack.md)
- Tool: [Claude](https://www.usedby.ai/tools/claude.md)
- Industry: [DevTools & Infrastructure](https://www.usedby.ai/companies/industry/devtools-infrastructure.md)
- Teams: Engineering, Product

## What the story says

Slack uses Claude models to power AI features such as natural-language search, channel and thread summaries, recaps of priority messages, and workflow and meeting-note assistance. Its engineers also use Claude Code to fix bugs and prototype and test models.

Summary written by usedby from the source page, in English. The figures are those of Claude and Slack, not ours.

> Slack’s AI delivers prompt conversation summaries of channels and threads, highlighting key decisions and action items, tailored to the user.

> Slack's close collaboration with Anthropic has helped our Engineering and Product teams accelerate prototyping and model testing.
>
> Samuel Messing, VP of Engineering

Source: [claude.com](https://claude.com/customers/slack), captured 2026-10-12.

## What usedby checked

We compared the story with its live page on 2026-10-12.

- Checked: the figure 97 minutes per week is printed word for word on the page, near the name of Slack.
- Checked: the passage quoted above is copied word for word from the page, near the name of Slack.
- Checked: Slack uses Claude. Confirmed line. Latest check across sources: 2026-10-12.
- Not checked: the result itself. We quote it; we did not measure it.

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Source: https://www.usedby.ai/case-studies/slack-claude · How we check: https://www.usedby.ai/methodology